Knowledgebase entries for Accounts Payable Application
Question: I have created file to print my 1099 forms but the file is still in the spool files and will not print. What should I do? Resolution: It sounds like the printer is waiting on the forms pro...
Question: I have an invoice with an overall credit balance, how do I break this out in General Ledger? Detail: I have an Invoice that actually has an overall credit balance. When I break the bill ...
Question: I forgot to update the AP check run, What should I do? Resolution: If you did not update the AP Check run from Friday, Go back into Check Selection and Payment (option 15 from the AP Daily...
Question: I entered a recurring voucher and after printing my edit I saw that the date was wrong. Is there any way I can correct this? Resolution: Yes, if you notice any error on your edit listing ...
Question: I did an A/P batch and entered a 'Mad #1' in error. This distributed entries to balance sheet accounts which were not allowed. Update report was rejected and we were not aware of it at that ...
Question: I entered a check using the same account for debit and credit, the system now won’t let me void it, what can I do? Resolution: FOI support will have to delete the AP transaction and the ch...
Question: I deleted an EFT file before the Accounting person was able to send it to the bank. Can I recreate it? Resolution: If the file was cleared by someone replying Y when accessing Option 14 Quic...
Question: How does the Electronic Disbursement file (ELECDISB) get cleared? Resolution: This file is cleared is when someone replies 'Y' to Clear when accessing Option 14 or 15 AP Check Selection and...
Question: How does the check duplicate invoice work? Resolution: The logic for a flagging a new invoice as a duplicate is when the transaction has the same Corp#, Vendor#, Invoice # and invoice date. ...
Question: How do we fix the federal tax id on our 1099s? Resolution: The federal tax id is maintained in the corporation file. Corporation Maintenance is accessed from the General Functions File M...