Knowledgebase entries for Accounts Payable Application
Issue: Unable to void a check. Resolution: The error message in the void check entry program is saying that the check number is not found in the check reconciliation file. You can use option 23 ...
Issue: Multiple spool files were waiting to be printed on the output queue where checks are normally printed from. Incorrect data was printed on checks. The A/P clerk attempted to reprint the checks s...
Question: My sales summary report for the month of august is not matching my Profit and loss report. Resolution: The invoices dated 8/29 were posted into accounting period 9. That’s why they’re not ...
Question: We have an item that is showing on our outstanding list as cashed yet it has not cleared the list. This item also is being shown as voided if the item is looked up in AP Check Reconciliation...
Question: Purchase Journal detail doesn't match GL posting, How do I fix? Resolution: Run the Drop and Force GL from the AP month end menu....
Question: I gave a user access to AP but why they are getting a message of access denied when they enter our fund/corporation number? Resolution: User was not set up under Job Entity Security which ...
Question: I am trying to run electronic disbursements from the AP selection menu. The system is telling me that nothing is selected for payment.....however, if you go to option 13 (work with unpaid in...
Question: Why are my 1099’s printing one per page? Resolution: If you are using a laser printer you need to select the Laser Print option. The Forms option is for continuous forms....
Question: We are on an accrual basis of accounting, can we post expenses in the correct period and prepay them? Resolution: The AP system does not allow you to pay an invoice in a period prior to that...
Question: Positive Pay file is not being created for one of my companies. Resolution: The Positive Pay file name needs to be entered into the bank file for each corp/bank for which you are running che...