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  1. First Option, Inc.

Financial Software

Knowledgebase Entries for Financial Software

  1. Accounts Payable

    1. Wrong date entered in Check Reconciliation
    2. Wrong Check Number
    3. Why would I use the Zero Check Selection Option?
      4. See all 108 articles »

  2. General Ledger

    1. Why is my P&L is not carrying over retained earnings?
    2. Why is my Balance Sheet in Report Writer not matching my General Ledger Detail?
    3. Why don't my G/L beginning balances for the new year match the ending balances for the prior year?
      4. See all 70 articles »

  3. Accounts Receivable

    1. Wrong Year is showing up when I close the month for AR.
    2. Why is the salesman# on my AR Aging report different from the salesman# in the customer file?
    3. Why is my employee getting an error message when attempting to enter AR notes.
      4. See all 18 articles »

  4. Cross Applications

    1. Why do some of my screens look different than other users in same inquiry?
    2. Why am I getting the message CPF4169 during OPEN for file GLIQ47D?
    3. Remove Option on Menu
      4. See all 12 articles »

  5. Fixed Assets

    1. Why am I getting the error message “Reserved or Invalid Book Number”?
    2. I posted depreciation for one of our companies and it posted to a different account than normal. How can I fix this?
    3. I have posted my depreciation but now want to adjust the purchase price of the assets, can I use the X to delete them and then reenter?
      4. See all 10 articles »

  6. GUI

    1. How to use the GUI on Internet Explorer 10 and higher
    2. How do I Upload G/L Journal Entries Data From the GUI?

  7. Inventory

    1. Inventory User Manual
    2. Inventory Not Updating

  8. Manuals

    1. User Manuals

  9. Misc. Cash

    1. Why are the cash receipts that I entered not posting to General Ledger?
    2. Why am I getting the message "Batch# invalid for Corp/Date." in Miscellaneous Cash Receipts?
    3. Miscellaneous Cash Receipts User Manual
      4. See all 5 articles »

  10. Order Entry

    1. Order Entry User Manual
    2. How do I give a user a security option they don’t currently have?

  11. Printers

    1. I have 2 new pc's installed and my tickets are not printing on the correct printer- Why?
    2. How do I configure a printer using client access?

  12. Purchasing

    1. Purchasing User Manual
    2. New User cannot Access Purchasing Menu Options.
    3. How do I run summary product reports for specific departments?
      4. See all 8 articles »

  13. Report Writer

    1. Why is my Balance Sheet in Report Writer not matching my General Ledger Detail?
    2. Why am I getting the error message "Invalid Location Code Entered" When using Report Writer?
    3. New Financial Skeleton not Working
      4. See all 5 articles »

  14. Upgrades

    1. What are the steps for migrating to V7.1?
    2. Contents of 1st Upgrade (2011)