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  1. First Option, Inc.
  2. Financial Software
  3. Accounts Receivable

Why is the salesman# on my AR Aging report different from the salesman# in the customer file?

Question:

Why is the salesman# on my AR Aging report different from the salesman# in the customer file?

Resolution:

The salesman# on the aging report comes directly from the invoice. Even if the Customer master record has specific salesman #, it can be overridden when creating the invoice.  Additionally, changing the salesman# in the Customer file does NOT change it on existing invoices.

 

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  1. Paul Fuller

  2. Posted

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