Cross Applications

Knowledgebase entries for Cross Applications.

• Why do some of my screens look different than other users in same inquiry?

  Question: Why do some of my screens look different than other users in same inquiry? Resolution: Some screens can be viewed in either an 80 column or a 132 column format.  The format used is controlle...

• Why am I getting the message CPF4169 during OPEN for file GLIQ47D?

  Question: Why am I getting the message CPF4169 during OPEN for file GLIQ47D? Resolution: Screen GLIQ47D can be viewed in either an 80 column or a 132 column format.  The format used is controlled on a...

• Remove Option on Menu

  Question: How do I remove an option on a Menu? Resolution: There are 2 ways to disable the option. 1. Use the menu security options to block every user from seeing or using the option. You would need ...

• New user cannot access spool file.

  Question: New user cannot access spool file.   Resolution: The menu security for system code XP has not been set up for this user. If you have someone who handles that they should enable her for the f...

• How do I set up a new user in the application, menu and corporation security files?

  Question: I have a new user who has a valid USERID but how do I set them up in the application, menu and corporation security files? Resolution: There are 2 parts to this : application/menu option sec...

• How do I give a user a security option they don’t currently have?

  Question: How do I give a user a security option they don’t currently have?   Resolution: From the Main Menu go to Option #1 General Functions Then Option #6 Setup Menu Security Option #11 Add/Chg Use...

• How do I disable a user's access to a specific module?

  Question: How do I disable a user's access to a specific module?   Resolution: From the Main menu take: option #1 General Functions option #6 Setup Menu Security option #11 Add/Chg User Security Type ...

• How do I change our Corporation Name on the electronic disbursement file?

  Question: How do I change our Corporation Name on the electronic disbursement file?   Resolution: The corporation name can be changed in the corporation master file. From the General Functions Menu se...

• How Do I add a menu option for a user?

  Question: How Do I add a menu option for a user?   Resolution: From the Main menu take: option #1 General Functions option #6 Setup Menu Security option #11 Add/Chg User Security Type the system code ...

• How do I make the function keys clickable ?

  Question: How do I make the function keys clickable?   Resolution: Go to Client Access and double click on the screen. You can also go to Edit-> Preferences->Hotspots and click the 3-D button option....