Knowledgebase entries for Accounts Payable Application
Question: How can I un-reconcile an AP check? Resolution: If a check has been reconciled, updated and dropped as part of the month end reconciliation, you will have to take Option # 23 Add Checks to C...
Question: My GL Accounts Payable Balance doesn't look as if all disbursements from AP posted to the GL, what should I do? Resolution: Run an AP Check Register by Period (option 14 from AP inquiries an...
Question: Disbursement Journal entries not posted to G/L , How do I fix? Specifics: My __DJ did not post from AP to GL as I had an error in my rejection mask, how can I post this and make it look li...
Issue: Need to correct a Zero Check that was processed last month. Resolution: Use option 6 to Force GL detail to be re-posted. Second Issue: I used the force close option and now no PJ entries are s...
Question: Not sure what I did but one of my checks did not print in yesterday’s run? How do I print it? Resolution: Currently, after you have run the Unpaid Bills report and go into AP Check Selecti...
Question: I have changed a vendor in the vendor maintenance file to electronic payment but I keep getting a check printed. Resolution: Because this particular vendor was set up as a recurring payment ...
Question: I attempted to change the period for a batch of hand disbursements by using the GL Year End Processing options 2 & 3--Change period for GL entries (Edit) & (Update). The batch was accepted b...
Question: Can I submit my 1099 files directly to the IRS electronically? Resolution: First, you will need to set this with the IRS, see below link. http://www.irs.gov/taxpros/providers/article/0,,id...
Question: Can an AP Electronic Disbursement that has been automatically reconciled be voided? Resolution: To UN-reconcile an AP Electronic Disbursements, go to the AP Supervisors menu and select the U...
Question: When running reports I noticed our PO#’s are no longer showing and instead the job# has taken it’s place. Resolution: There is a job that will post any non-zero job numbers into the PO numbe...