Knowledgebase entries for General Ledger Application
Question: Can we assign our own MAD numbers? Resolution: The system automatically assigns the first ACCOUNT DISTRIBUTION# and increments by 1 as more are added. It would require a programming change t...
Question: I entered a batch today for a new fund/corporation and after updating my GL Journal Proof List was rejected, can you tell me what happened? Resolution: The accounting periods were not set ...
Question: Is there a way to report GL Audit Information? We need to show who posted GL entries and when. Resolution: It appears that the G/L general profile #56 is not turned on your system (set to ...
Question: Is there a way to convert the GL Detailed Transaction report to Excel format or to otherwise save it to a file that can be emailed electronically? Resolution: If you have the spool mail prod...
Question: Is it possible to change a book# after it has been posted to GL? I want to delete the Batch; I am out of balance because of that book number. How can I delete it or change that book # to del...
Question: I use Suite reporting in the GL Report Writer, I have added new entities to my GL-how do I add these to an existing suite? Resolution: Take option #6-Suite Maintenance from the GL Report Wri...
Question: I ran my year end close, but have no balance forward, What steps did I miss? Resolution: Please see knowledge base entry below. First verify that there are no errors on the Regular Journal...
Question: I posted depreciation for one of our companies and it posted to a very different account than normal. How can I fix this? Resolution: See option 6, Depreciation Posting Tbl Maint on the Fi...
Question: I just made an adjusting journal entry to the prior year. Is there anything else I should do? Resolution: Always rerun the GL Year End Close. The Year End Close can and should be run every t...
Question: I entered a check using the same account for debit and credit, the system now won’t let me void it, what can I do? Resolution: FOI support will have to delete the AP transaction and the ch...