Question:
I ran my year end close, but have no balance forward, What steps did I miss?
Resolution:
Please see knowledge base entry below. First verify that there are no errors on the Regular Journal Entry Proof List. If there are errors, they will need to be corrected. The balance forward information is controlled by the YEAR END: RET. EARN. AT CORP LEVEL ONLY profile. If this is a new corporation, it is important to verify that this profile has been set up.
Question:
GL Year completed successfully but balance forward information did not post- what happened?
Resolution:
If the Regular Journal Entry Proof List indicates that the batch has been accepted. But, the balance forward information did not post. Review the GL Corporation Profile Y/N Maintenance, to determine if:
1.) YEAR END: RET. EARN. AT CORP LEVEL ONLY profile is set to 'Y'
2.) If a new corporation(s) (new companies) that this profile has been set up.
After changing YEAR END: RET. EARN. AT CORP LEVEL ONLY profile to 'Y' for all effected companies and creating profile records, submit the GL close again. Verify that the job ends normally and that the balance forward information posted successfully. A balance sheet should also be run to make sure everything looked okay.
Paul Fuller
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