Knowledgebase entries for General Ledger Application
Question: Why am I getting the message CPF4169 during OPEN for file GLIQ47D? Resolution: Screen GLIQ47D can be viewed in either an 80 column or a 132 column format. The format used is controlled on a...
Question: Why am I getting the error message “Reserved or Invalid Book Number”? I am in the Change Depreciation Details to Post Menu. Resolution: The book codes that start with the underscore charac...
Question: Where do I find a report with identifier GLRP97 so I can print and upload it into a file? Resolution: To run the report which is 12-month Report for All Accounts follow the instructions be...
Question: What do I do if an adjustment or journal entry was made after did my year end close? Resolution: The easiest way to correct this problem is to re-run the year end close. If this does not c...
Question: My sales summary report for the month of august is not matching my Profit and loss report. Resolution: The invoices dated 8/29 were posted into accounting period 9. That’s why they’re not ...
Question: Purchase Journal detail doesn't match GL posting, How do I fix? Resolution: Run the Drop and Force GL from the AP month end menu....
Question: Why are template journal entries not moving to the proper location? Resolution: One of your user’s templates is out of balance, that is why the entries are not moving to the proper locatio...
Question: Opening & Closing balances are printing on my P&L - how do I turn that off? Resolution: This feature is controlled by GL General Profile Option #20-ALLOW OPEN/CLOSE BALANCES ON P&L. You ca...
Question: New user cannot access spool file. Resolution: The menu security for system code XP has not been set up for this user. If you have someone who handles that they should enable her for the f...
Question: My Trial Balance is out of balance, how do I fix? Resolution: The first step was to review the account in GL Inquiry Screen. (From the GL Main menu take #2 Inquires and Reports and then #1...