How do I access A/R notes?

Question:

How do I access A/R notes?

Resolution:

The Customer Master A/R Notes Inquiry is accessed by pressing F6 from any screen within the inquiry. All existing notes for that customer are displayed and can be viewed, changed or new notes added. Invoice or payment specific notes must be accessed by keying a ‘6’ next to a transaction in the Ledger or Open A/R inquiry screens. 

Notes are available only to authorized users and only those memos for which a user has been cleared can be viewed. 

In addition, the operator can update any of the existing memos or can add a new memo. See the section entitled 'A/R MEMO ENTRY' for further instructions.