Question: Can I drop General Ledger Records by Book and/or Date? Note: This option should not be available to all users; accounting managers and controllers should ONLY be dropping entries. Please m...
Question: What is a Zero check run? Can I use that to remove offsetting debit and credit vouchers from my AP EOM (End of Month) Schedule? Resolution: Yes with off-setting debits/credits you can ru...
Question: Why are my Payroll Bonus Hours not matching the June Monthly Earnings Report? Resolution: The difference is because the Overtime bonus hours on the Payroll register were for May not June. Th...
Question: How do I add back billing for a new tenant for June 2011. Resolution: There are 2 ways of adding prior entries but both will require the re-opening of the month for AR if you want that rev...
Question: How do I change an Employee's Location? Resolution: If an employee has been created with the wrong location, use the “Change Employee Loc/Dept/Corp in ALL Files” which is option 7 from the P...
Question: Who are the Covenant House Contacts? Resolution: See attached document for Covenant House contacts...
User was disconnected because of a timeout. When user went back into Misc. Cash Receipts the header was gone. This happens when the session gets disconnected. Resolution: 1. Manual add the record to t...
Question Is a Customer on Software Maintenance Support? Resolution: See attached document...
Question: Is there a web site that has Payroll and HR news? Resolution: Payroll help is a site covering payroll and HR news and advice. http://www.payroll-help.com/ Withholding Tables http://www.tax-t...
Question: How do I change an Electronic pay Vendor back to Pay by Check? Or can I just change some invoices from electronic payment to check payment? Resolution: To switch a Vendor from electronic pay...