Question:
I am getting an 'Zip Code Not Valid' error when trying to add a new customer- what do I do?
Resolution:
That message appears because the zip code you are entering does not exist in the City/Zip File; most likely because it is a new zip code. Use option #4-Citys on the A/R File Maintenance Menu to add the new zip code. Key '99999' at the Position To field and press ENTER to display a blank screen. Enter the new zip code and the city name and ENTER and F20 to accept.
Paul Fuller
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